Skip to main content

How to delete AX account?

Updated over 9 months ago

In decentralized protocols, your "account" is essentially a non-custodial on-chain address, which means:

1️⃣ Full control over assets

Assets remain on the blockchain, not on our servers.

2️⃣ Immutable on-chain data

All transactions are permanently recorded on public ledgers (e.g., Ethereum/Arbitrum).

3️⃣ Zero identity retention

We do NOT store personal data, KYC details, or device fingerprints.

Therefore, we cannot "delete" your account.

For full autonomy, we recommend:

✅ Transfer assets to a new wallet address.

✅ Cease trading activity with the current address.

✅ Delete local wallet files/mnemonic phrases (after confirming asset transfers!).

Did this answer your question?